The domo.health PRO platform is an innovative digital solution designed to streamline patient management, coordinate care teams, and monitor patient health in real-time, with a specific focus on home healthcare. Developed by the Swiss digital health company domo.health, this platform has now incorporated generative AI, powered by Microsoft Azure OpenAI Service, to further enhance healthcare efficiency and patient-centered care. The solution, which operates in Swiss datacenters, adheres to strict data protection standards, ensuring high levels of security and compliance.
Guillaume DuPasquier, co-founder and CEO of domo.health, emphasizes the role of AI in shaping the future of healthcare, stressing that the technology is built with human-centered values at its core. “With this innovation, we’re demonstrating how AI can shape the future of healthcare – always keeping humans at the center,” he said. The collaboration with Microsoft further guarantees that the AI solution meets the highest standards for security and compliance, a crucial aspect of digital healthcare solutions.
The key advantage of the domo.health PRO platform is its ability to save healthcare professionals time. By streamlining workflows, the platform enables providers to save up to 10 minutes per patient visit, reducing administrative overhead and allowing caregivers to focus more on patient care. The integration of generative AI into the platform introduces additional efficiencies, particularly in simplifying tasks such as documentation and multilingual communication. These improvements were developed with direct input from healthcare professionals, ensuring that the solution meets the specific needs of home healthcare.
Data security and privacy are of paramount importance in healthcare, and domo.health has taken extensive measures to ensure that sensitive health data is handled responsibly. All data is processed in Microsoft’s Swiss Azure datacenters, ensuring that it complies with Swiss data protection laws, including the new Swiss Data Protection Act and the General Data Protection Regulation (GDPR). Additionally, the platform aligns with the forthcoming EU AI Act, further solidifying its commitment to maintaining the highest standards of data protection.
Catrin Hinkel, CEO of Microsoft Switzerland, highlighted the transformative potential of generative AI in healthcare. “By integrating Microsoft Azure OpenAI, domo.health is leveraging generative AI to introduce transformative capabilities to healthcare while ensuring security and compliance within the cloud,” Hinkel said. The collaboration between domo.health and Microsoft through the Swiss AI Accelerator Program showcases how AI can be responsibly deployed in healthcare to enhance patient outcomes and operational efficiency.
Ultimately, the use of AI in healthcare, as demonstrated by domo.health, exemplifies how new technologies can drive significant improvements in patient care while maintaining the highest standards of security. Microsoft’s support for companies like domo.health enables the development of innovative solutions that maximize AI’s potential while safeguarding data, creating societal value and advancing healthcare solutions.
